Privacy Policy
How Wonderfulspark collects, uses and protects your personal information.
Our commitment to privacy.
Wonderfulspark Hotel & Casino respects your privacy. This policy explains how we handle personal information when you visit our website, make a reservation, attend an event or use our services. We are committed to protecting your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
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What we collect.
We collect personal information that is necessary to provide our services, including your name, contact details, identification documents, payment information, reservation preferences and special requests. This information is collected directly from you or from your authorised representatives.
How we use information.
We use your personal information to confirm reservations, provide guest services, process payments, manage security, comply with legal obligations and communicate with you about your stay. We do not sell or rent your personal information to third parties for marketing.
- Confirm and manage bookings
- Provide concierge and butler services
- Process payments securely
- Maintain security and legal compliance
- Send relevant service communications
Cookies and tracking.
Our website uses only essential cookies required for security, navigation and form functionality. We do not use third-party advertising or analytics trackers. You can control cookies through your browser settings. For more details, please read our Cookie Policy.
Cookie Types
Essential: Required for the site to function.
Security: Protect against spam and abuse.
Preference: Remember your cookie consent choice.
When we share information.
We may share your personal information with trusted service providers who assist with payment processing, IT support and security. We may also disclose information where required by law, court order or to protect our rights, guests or staff.
How we protect data.
We use encryption, access controls, secure networks and staff training to protect your personal information from unauthorised access, disclosure or loss. Access to guest data is limited to authorised personnel who need it to perform their duties.
Security Measures
- TLS encryption on all forms
- Role-based access controls
- Regular security audits
- Staff confidentiality agreements
Access and correction.
You have the right to request access to the personal information we hold about you, ask for corrections, or request deletion where permitted by law. To make a request, contact our Privacy Officer using the details below.
Privacy questions?
Wonderfulspark Hospitality Group Pty Ltd
1/178 Sunnyholt Rd, Kings Park NSW 2148
wonderfulspark@gmail.com
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